Ebel watches are wonderful Swiss movement timepieces that are both beautiful and functional. While there may be some local options available to you for Ebel watch repair, an authorized Ebel service center is likely your best bet. In this article, I’ll discuss where to get your Ebel watch repaired under warranty as well as their service center contact information. I’ll also share my experience with the Ebel watch repair near me.
Map of Ebel Watch Repair Near Me
If you are looking for “Ebel watch repair near me”, see below for locations…
Unauthorized Ebel Watch Repairs
Repairs are not all the same. There is a distinction between authorized and non-authorized repairs. The majority of your local Ebel watch repair services will not qualify as authorized service centers.
Although local repair companies have benefits like a fast turnaround time and speaking with a technician in person, the downside is they can’t honor your warranty or guarantee their work. If your timepiece is still covered under the manufacturer’s warranty, it’ll be important to consider this. Any work done on the watch by an unauthorized person might invalidate the guarantee.
The Authorized Ebel Service Center only provides mailing services for watches, so you won’t get the same level of customer service. You fill out a form, ship your watch, and wait for an email. If you’re considering Ebel watch repair, know that Movado owns and services the brand. Therefore, you may also want to try Movado watch repair.
How Long is The Warranty on My Ebel Watch?
Ebel watches, similar to Movado watches, are under a limited warranty for 2 years from the date of purchase. This warranty covers material or workmanship defects during regular use.
For an Ebel their warranty states they do not cover:
- Gold- or ionic-plating or PVD finishing
- Cosmetic issues such as scratches or normal wear and tear
- Damage resulting from accidents or misuse.
Also, any unauthorized person performing an alteration, service, or repair, will void the warranty.
Ebel Watch Battery Replacement
Before the battery in an Ebel watch dies, it should be replaced. Signs that the battery is failing include losing time and the hands getting slow. When you detect that your battery is running out of power, you should act fast as it can leak and cause more damage.
Although it is easy enough to change the battery yourself, Ebel recommends you have a professional do it. This way, if something gets broken during the process, they will honor your warranty.
You can use this battery conversion chart here for assistance with proper battery sizing.
You should have a pro check your watch if it’s water-resistant, and seal and test it for leaks. When they do a water resistance test at the Ebel battery replacement shop near me, they also run your gasket through inspection as a complimentary service.
Ebel Crystal Repair and Replacement
The cost of replacing a watch crystal can vary depending on the type of crystal that is used. Less expensive watches typically use a plastic crystal, Mid-range watches often use mineral glass, and luxury watches usually use sapphire. Each crystal type has different properties of scratch resistance.
Replacing a watch crystal can be a simple process, but it is best to have a professional do it to avoid damaging the watch.
Replacing the Strap
A spring pen is pretty much the most common tool for 90% of Ebel bands. Bands, straps, and bracelets are available in a plethora of shapes, sizes, and materials. They are mostly composed of metals such as steel and titanium, although they do include calf leather, alligator, and rubber bands. Metal is the most common material used on Ebel timepieces.
The cost of band and strap replacement ultimately depends on the material, with titanium being the most expensive. You can save money by opting for third-party bands.
When your watch is too big or small, it can cause problems such as the band slipping off or being too tight. It can also be uncomfortable to wear. These are all signs that your watch needs to be resized.
The process of resizing a watch is relatively simple and can be done at home with the right tools.
If you don’t feel comfortable doing it yourself, you can always take it to a professional. Many jewelers offer watch resizing services for a fee. If you take it to where you purchased it they may resize it for free.
Crown and Stem Repair
The crown is the knob on the side of the watch that is used to set the time and date. The stem is the metal shaft that connects the crown to the movement.
If your watch’s Crown or stem is broken, it will need to be repaired or replaced. This can be done by a professional watchmaker or jeweler. These repairs at face value seem basic, but what can happen is the stem can get pushed into the internal movement and do major damage.
Movement Repair Work
The movement is the most important part of a watch. It is what keeps time and makes the watch run. If the movement is not working, the watch will not work.
Ebel produces watches that have Quartz, mechanical, or automatic movements. The type of movement impacts the cost and complexity of the repair work. Movement repairs can be complex and should only be done by a professional watchmaker or jeweler. These repairs can be very expensive, so it is important to get an estimate before having the repair done.
If the watch is under warranty, the repair may be covered. However, if the watch is not under warranty, the repair will likely have to be paid for out-of-pocket.
Authorized Ebel Repairs
For an Authorized Ebel repair, you have the option of going to a Movado store or finding an Authorized Movado service center. However, from my experience with the Ebel watch repair near me, I’ve found that it’s more efficient to go directly to Movado.
MGI Authorized Ebel Watch Repair Near Me
Ebel is a Movado brand, so it will be sent to a Movado Service Center (Movago Group Inc). This is especially important if you need to submit a warranty claim.
This is what you can anticipate from a watch repair shop that is certified by Ebel:
At the service center, they are authorized to do any kind of Ebel watch repair – from routine maintenance to more significant servicing like battery changes and movement overhauls.
When you hire them to work on your timepiece, they will guarantee the job. This assurance is valid for a set period after the task is done. If what you want done falls within the warranty, it will be completed for free.
Before they begin any work, they will confirm if anything else is required outside of the warranty. They will provide you with an estimate of the price for the project. In my experience, a repair takes about four weeks.
If you would like to use your warranty you need proof of ownership and purchase from a Movado store including
- receipt with the retailer’s name
- date of sale
- an identifying style number for the Movado/Ebel watch
To locate an authorized service center, click here. They are called MGI for Movado Group Inc.
Tips For Sending Your Watch to an Authorized Ebel Service Center Near Me
Before you send your watch in, please read the following instructions.
- Please include a note in the box with specific details about the issue.
- Please include an estimate of the watch’s value on the note. If you are unsure, feel free to provide your best guess.
- Insure the package for the amount you estimated. Send it with tracking so you can follow its progress.
- Include the warranty information with your claim to MGI.
- Carefully wrap the watch in bubble wrap or anything to prevent scratches.
- Follow all of MGI’s guidelines.
Repairing an Ebel Watch Yourself?
Technically yeah, you can fix your Ebel if you are bold and know what you are doing. But I would not recommend it.
The best thing you can do is take it to a professional who knows what they are doing. Ebel watches are delicate and require special tools to open them up. If you don’t have the right tools, you can end up damaging your watch beyond repair.
With that being said, I am only here to guide you. If you are going to doyour own work, then consider getting a few watch repair tools.
Alternative Resources for Ebel Watch Repair Near Me
If you’re looking for some alternative Ebel resources to connect with the community, these are a few of our favorites:
Best Ebel Watch Models on the Market
The make and model of your watch are critical at Ebel Watch Repair. It informs the repair shop about the type of movement and features contained in the timepiece. Here are the 5 best watch models from Ebel today:
- Gold Tone 1911 Watch
- Classic Hexagon Chronograph
- Gold Tone Classic Wave Watch
- Men’s Sportswave Watch
- Stainless Steel Women’s Watch
Ebel Watch Repair Near Me Conclusion
If you have an Ebel watch, it’s important to take it to an authorized repair shop. In this guide, we’ve covered everything you need to know about Ebel watch repair near me. We’ve also included some tips on how to send your watch in for repair and what to expect from the process. Finally, we’ve listed some of the best Ebel watch models on the market today. That’s what I have learned from the Ebel watch repair near me.