Chopard Watch Repair Near Me [Locator Map + Guide + FAQ}

Chopard are high end luxury timepieces and repairs on them can be expensive. While your local watch repair shop may be able to service and repair one, it is important to understand how that impacts your warranty. In the article below I will address who repairs Chopards, related warranty information, and authorized service centers. I will also share my experience with the Chopard watch repair near me.

Chopard Watch Repair Near Me

If you are looking for “Chopard Watch Repair Near Me”, see the map below…

Any local watch repair or jewelry repair will happily look at your Chopard and will be able to do most repair work. That doesn’t make them an authorized service center though and you should understand what that means for your timepiece.

Unauthorized Chopard Watch Repairs

When you take your Chopard to your watch or jewelry repair, the services are not authorized service centers for Chopard. What that means is that they can not honor your warranty, will not guarantee their repair work, and in fact by doing the repair will void your warranty. It is not that these business are unqualified to perform the work, it is simply that they are unauthorized.

So why does anyone take a Chopard to a watch repair shop?

Convenience and customer experience are two of the primary reasons. These small local businesses tend to have faster turnaround times and you can speak to a watch technician directly. It is so much nicer to explain your watches issue in person. Also if your warranty is expired anyway, then you don’t need to worry about voiding. it.

On the other hand authorized service centers take longer, may require sending your watch away for 2-5 weeks, and your communication is primarily via email.

How Long is The Warranty on My Chopard Watch?

The Chopard limited warranty is for two years and covers craftsmanship and manufacturers defects. It only covers a timepiece that was purchased at an authorized dealer. It adds additional coverage of 1 year to any repair work completed by an authorized service center.

The warranty does not cover wear and tear. Basically any issues you that you may cause to the watch are not covered. That also means parts like the battery, crystal, strap, and clasp are not covered under the warranty unless proven to be defective.

The warranty is very specific about any repairs performed by a non-authorized party will void the warranty.

Chopard Watch Battery Replacement

A watch with a battery eventually needs replacement. It is recommended to replace the battery every 1 to 3 years. If your watch has stopped due to a dead battery, you should get it changed right away. A dead battery can leak fluids and cause damage to the movement.

You can change a Chopard battery yourself. It requires some basic watch repair tools like a case knife, tweezers, case holder, and a mini screw driver. If you choose to change your own battery, understand that you will void the warranty since you are not an authorized technician.

If your battery brand is different then what is your currently in the watch you can use a battery conversion chart.

For a water resistant watch I would recommend only having a pro technician look at the watch. Once they change the battery they will run a water seal test on it to ensure the case remains water resistant.

Chopard Crystal Repair

The crystal, also referred to as the glass, is the clear piece that covers and protects the hands and the dial. Crystals can be damaged or scratched through regular use. Any repair on your crystal should be done by a professional. The cost varies depending on the material of the crystal.

For a Chopard the crystal is typically mineral glass or sapphire. Mineral glass crystals are less expensive, may scratch, but are hard to shatter. Sapphire, which is used in the highest end watches, is more expensive, won’t scratch, but can shatter.

Not all crystal issues require a replacement crystal. For example a scratch on the crystal may be able to be buffed out. It will depend on how deep the scratch is. A common issue seen at the Chopard watch repair near me is a haze of condensation under the crystal. An issue like this doesn’t require repair or replacement, the advice they give is to wait a few days and see if it goes away.

Band and Strap Repairs

Chopard watches feature a variety of bands and straps. There are materials like high end luxury metal bracelets, premium leather, synthetic rubber, and even fabric straps. Replacing a band often comes down to style. There are 3rd party straps you can get that will fit these watches and be less expensive. If you want to replace what you have with a Chopard product it will certainly cost more money.

Changing a strap or band on some, but not all, of these timepieces can be done with a spring pen.

Resizing a band or strap to fit properly is an important repair to have completed. A custom fit watch not only looks more elegant, but the functional purpose is that it holds your timepiece securely on your wrist. Watch resizing is on of the top 5 most commonly requested repairs at any watch shop.

Resizing a metal band is much easier then a strap. For metal bands you can add and remove links to get the size correct. Straps made of leather, fabric, and rubber, can have new holes punched or the clasp moved, but eventually you run out of material to work with.

Crown and Stem Repair

Crown work should be done by a professional only. The crown is the knob that allows you to set the date, time, and watch functions. A damaged crown in itself is not a difficult repair. Often though, a damaged crown results in a damaged stem which is the internal pin that connects the crown to the movement. It is even possible that it can also indicate damage to the movement if the pin is pushed to far inside the case.

Crown and stem work on newer Chopard watches isn’t too bad to have done because the parts are still manufactured. For a vintage Chopard, it is more challenging. This is especially true if the stem is damaged. The stem will either need to be found on the secondary market or a technician will need to fabricate a new one. This will add time and money to your repair work.

Movement Repairs

Chopard makes all of their Swiss movements in house. Their watches feature various movement types such as Quartz, mechanical, and automatic. Their watches with mechanical movements tend to have a high jewel count which makes any work on the movement very pricey.

The best way to limit the amount of work required on your movement is to have your watch serviced regularly. If you need a movement overhaul costs can begin around £706.

Authorized Chopard Repairs

The only place to get an authorized repair for these watches is at a Chopard suthorized service center.

Only Chopard service centers can perform authorized repairs. You can also take the watch to a Chopard boutique. Often these places will send your watch out and manage the repair on your behalf.

To mail your watch out you should contact them to which starts the process. There will be a form to fill ut and instructions to follow.

For Mailing to an Authorized Service Center

You can mail any Chopard watch to any authorized service center for repair work. This includes watches with a warranty and without. If you are making a claim under warranty you will need to prove the warranty is still valid. That means providing an original receipt from an authorized dealer. The receipt must include the purchase date, watch model number, and the purchase price.

For repairs covered under warranty there will be no cost. Any other repair work needed they will send you an estimate. Should you decide that you don’t want to have the repair done after the estimate, they will mail you back your watch.

Before Sending in Your Watch…

Write on an index card the issue with the watch and be very specific about the problem.
Estimate the value of the watch and add it to the index cards.
Put your name, address, phone number, and email address on the index card.
Get insurance on the package for the value you estimated.
Wrap the watch in bubble wrap or secure it a box to protect it in transit.
Include your warranty if you are making a claim.
Follow the instructions on their customer service page.

Can you Fix a Chopard Watch Yourself?

You can technically work on these watches yourself. You own it and that is your choice. Given these are high end luxury timepiece, I would advise you against it. Even basic repairs like a battery swap are best done by a professional. The most you should be doing is just your regular cleaning and maintenance.

Other Resources

For additional help with a Chopard, consider the following…

Chopard Watch Repair Near Me Conclusion

If you were to take a Chopard to a watch repair or jeweler they can likely handle common issues. Of course the risk is voiding your warranty. For a complicated issue involving the movement I would suggest only dealing with an authorized service center. Chopard movements are made in house and therefore require special knowledge of the internal components. This is what I have learned from the Chopard watch repair near me.